Terms & Conditions

Hostel Conduct:

At HosteLaVie we try to keep things user friendly, however, we are crazy backpackers and we ask all our guests to enjoy and have fun in their rooms. Although we request them to stay quiet in hall areas after 23:00hrs.

We expect all guests to be polite and respectful to each other and to hostel staff and to comply with the hostel rules.

Guests are supposed to clean kitchen and any utensils they use. Any kitchen item used should be returned to their place.

Any kind of offensive or drunken behavior will not be tolerated. If any guest is found behaving in this manner, they will have their reservation cancelled. And they will be asked to vacate the hostel at the same time.

Hostel Check-In Times:

Check - in at HosteLaVie can be done after 11AM. We have a 24-hour reception (staff is available 24 hrs. for any emergency or help).

All the guests are requested to check-out at 10:00 am.

Booking conditions:

  • Eligibility - A guest must be at least 12 years of age. Please ensure you bring the passport while arriving at HosteLaVie. If you fail to present passport, your booking will be cancelled. No refund will be made for the booking so cancelled.
  • Prices & deposits - The prices quoted at the time of booking, are valid till the period of your stay. Room prices are subject to change, In case of any festival or if we experience high demands of rooms, quoted prices are in INR.
  • Early arrival & late departure - You will be allowed to check in and check out at the timings shown above. In case you want to check in early, you have to speak at service desk for the room based on the availability you will be helped. Please note, extra charges will be added to your billing. Ideally you should leave the hostel, 5 minutes prior to check out time. In case you missed your check out, you have to speak to our representative. An extra charge will be added. If check out is delayed more than 4 hours, full day charge may be incurred.

Cancellation Policy for Online Bookings:

HosteLaVie has a one-day cancellation policy. Cancellations must be made by 10 am the day before the arrival date. A late cancellation fee will be charged.

Refundable Policy

HosteLavie has an easy-going refundable policy that will never make you feel uneasy. Here, we have kept minimal 20% booking amount as Non-Refundable. We understand that, every single penny is worth, that's why we have kept our refundable policy lenient.

Group Booking Info:

We do not accept group bookings of over 16 persons. If you wish to make a group reservation of more than 16 peoplewith us, please contact us before booking.

Group Booking (over 16 people) Cancellation Charges:

HosteLaVie operates very lenient booking cancellation policies. The amount charged depends on the amount of notice given (see below).

Period before cancellation

  • More than 29 days
  • 15 to 29 days
  • 4 to 14 days
  • less than 4 days

Amounts charged

  • Deposit
  • 10% of total booking costs
  • 25% of total booking costs
  • 75% of total booking costs

Parking Policy:

Parking Policy - All the vehicles should be parked in Parking Area only. No other area shall be accessible for this purpose. All the vehicles that are parked inside HosteLaVie premises are bound to be parked during your stay period only. In case the parking is full, we will arrange the nearby parking access. All the vehicles parked inside premises, are under HosteLaVie's surveillance. Any damage to the vehicle will not be compensated. It's solely at your own risk.

One vehicle per guest/group is permitted.

We advise all the guests, to lock the vehicle and don't leave the keys inside, when not in use.

Children:

Children under 12 are not allowed.

Pets

Apologies! HosteLaVie does not accept pet

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